Negotiation & Mediation Skills for Effective Conflict Resolution with Rob Milesnick

Sep 24, 2025
2 min read

In "Negotiation & Mediation Skills for Effective Conflict Resolution," seasoned mediator Rob Milesnick of Craft Mediation Northwest breaks down what actually moves the needle in settlement discussions and mediations, beyond boilerplate offers and positional bargaining.

Mediation and Negotiation Skills You’ll Learn

Rob draws on his experience as a mediator and lawyer to walk you through practical tools you can apply immediately in your next negotiation or mediation. In this program, you’ll learn how to:

Prepare with purpose – Identify client priorities, pressure points, and realistic outcomes before you ever walk into the room.
Use framing and timing strategically – Understand when to share information, when to hold back, and how to present proposals in ways that invite movement instead of shutdown.
Communicate for resolution, not escalation – Ask better questions, listen for what really matters to the other side, and use language that builds trust rather than digs trenches.
Navigate impasse – Recognize when you’re stuck, why you’re stuck, and what tools can help break through.

Throughout the CLE, Rob focuses on real-world ways to get to that durable agreement.

Why Choose CLEcast

At CLEcast, we believe continuing legal education should be accessible, affordable, and meaningful. Every time you buy from CLEcast, we share our revenue with a nonprofit.

Affordable: CLEs are often expensive, especially for specialized topics. CLEcast offers accredited courses at a fraction of the cost, making it easier to stay compliant without straining your budget.

On-Demand Access, On Your Schedule: Every CLE we offer is available anytime, from any device. Whether you're between hearings, traveling, or working late, you can learn when it works for you.

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Courses Taught by Experienced Practitioners: We work with skilled attorneys and experts who bring practical, real-world insight to their CLEs. From appellate advocacy to ethics, our courses are designed to be useful, engaging, and immediately applicable to your practice.